Negotiation and Influence
Negotiating is about resolving differences. People who can master the process of negotiation find they can save money develop more satisfaction with outcomes at home and at work and earn greater respect in their communities when they understand how to negotiate well. Negotiating is a fundamental fact of life. Whether you are working on a project of fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and for turning face-to-face confrontation into side- by-side problem solving.
Audience: All employees
- Understand basic negotiation principles
- Recognize how often we all negotiate and the benefits of good negotiation skills
- Understand the negotiation process and how to prepare
- Gain skills in developing alternative solutions and recognizing options during negotiation